Power-View + VigilantGrid

Operations and Maintenance Services

Keep your grid running — with structured O&M programs backed by real-time data.

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WORK ORDER QUEUECRIT · 2 OPENReplace cracked crossarm · PL-3219MED · 14Clean insulators · F-22 corridorRTN · 36Vegetation trim · Schedule 4 miDONE · 142Quarterly substation walksCREWS DISPATCHEDLive · 18 crews · 6 districtsAvg job time · 2 hr 14 minFirst-time-fix · 89%ASSET HEALTH · 24,800 ASSETS98.3%availabilityHealthy · 24,148Watch · 612Action · 40RISK SCORE TRENDS12-week trend · improvingAVAILABILITY98.3%OPEN W/O52FIRST-TIME-FIX89%

Operations & Maintenance in Power-View

Who this is for

Electric utilities, co-ops, and transmission companies seeking to modernize maintenance programs with condition-based approaches supported by real-time operational and inspection data.

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Operations and Maintenance Services

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Overview

Effective Operations and Maintenance programs are the foundation of grid reliability. The gap between a utility with two SAIDI hours per year and one with eight is almost always a maintenance program gap — not a construction quality gap. GridIntel's O&M Services combine on-site expertise with Power-View's asset and inspection management and VigilantGrid's operational monitoring to deliver structured data-driven programs that catch failures before they happen and direct maintenance spending where it produces the most reliability improvement.

Most utility maintenance programs are time-based: inspect this transformer every two years, test this relay every three years. Time-based maintenance treats all assets identically regardless of actual condition or operational stress. A transformer running at 40 percent capacity in mild weather receives identical treatment to one running at 95 percent in extreme heat. Power-View and VigilantGrid enable condition-based maintenance — directing resources to assets that actually need attention right now, identified by continuous inspection data and operational monitoring rather than by calendar dates.

What’s included

Scheduled and corrective maintenance program design aligned to NERC PRC-005 and FAC-003 requirements

Asset condition-based prioritization using Power-View inspection grades and VigilantGrid operational anomaly data

Work order generation triggered by Power-View risk scores and VigilantGrid monitoring alerts — not calendar schedules

Crew scheduling and dispatch management through Power-View project management workflows

NERC PRC-005 compliant protection system maintenance documentation and test records

OSHA 1910.269 compliant work procedure documentation and crew qualification tracking

Deficiency tracking from initial identification through corrective action completion with full accountability

Maintenance KPI dashboards: mean time between failures, maintenance backlog hours, and cost per asset class

Standards & regulatory compliance

This service directly supports compliance with the following standards and regulatory frameworks. GridIntel documentation is structured to generate compliance evidence as a byproduct of normal operations.

  • NERC PRC-005 protection system maintenance and testing
  • NERC FAC-003 transmission maintenance and vegetation management
  • OSHA 1910.269 utility worker safety and maintenance standards
  • NFPA 70B recommended electrical equipment maintenance practice
  • RUS 1724E-200 O&M specifications for electric utilities

Estimate your value

Adjust the sliders to match your organization and see a rough estimate of the value this service can deliver. Results are illustrative — contact GridIntel for an analysis specific to your situation.

O&M Program Value Calculator

Estimate savings from structured, condition-based operations and maintenance programs.

Your numbers

5000

8/yr

$75,000

$2,000,000

Estimated value

ⓘ Estimates use industry benchmarks. Actual results vary. Contact GridIntel for an analysis specific to your organization.

Key benefits

Why organizations choose GridIntel for Operations and Maintenance Services

25 to 35 percent fewer unplanned outagesCondition-based maintenance intercepts developing failures before they cause the service interruptions that time-based programs miss.
NERC PRC-005 compliance confidence through structured documentationStructured documentation and test records satisfy the most demanding NERC protection maintenance audit requirements.
Maintenance budget allocated where it produces the most impactShifting from time-based to condition-based maintenance reduces cost while improving system reliability measurably.
Operations and maintenance integrated on a single platformOperational monitoring, inspection findings, and maintenance execution all visible and connected in a single system.

“VigilantGrid helped prevent an outage on that feeder. — Engineering and Operations Manager, Large Electric Utility”

Empower your grid with GridIntel

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